Parts + Servicing

Service Centre

Pratts has very modern and well-equipped motor service centre, efficiently run by  Trained Specialists technicians. Dealer principal Clive Pratt has over 30 years experience as a techinician and motor Mechanic and leads by example making sure all customers get a first rate service from Pratts.

At Pratts we take the hassle out getting your car serviced. With our renowned focus on customer service, we’ll ensure that you get your car serviced with the minimum of fuss.

The Service Centre features:

  • 7 service bays.
  • 24-hour emergency breakdown service.
  • Computerised engine diagnostics.
  • Computerised wheel alignment equipment.
  • Team of expert technicians.
  • Fully equipped tyre bay.
  • State of the art, insurance approved, accident repair centre.
  • Vehicle “off-road” overnight emergency parts service.
  • Service centre is open Monday – Friday from 9:00am to 6.00pm, Closed Saturday (Closed for lunch 1-2 Mon – Sat).

For your next service booking please contact : 059 913 2000 or E-mail: service@prattsofcarlow.ie

Warranty

Your new Citroen comes with an all embracing two year unlimited mileage mechanical warranty, this warranty covers both parts and labour charges incurred in rectifying any problem that is attributable to Citroen. Your new Citroen also comes with a 3 year unlimited mileage paint warranty* and 12 year unlimited mileage anti corrosion warranty*.

These warranties are Citroens way of standing behind the excellence and quality of the Citroen range. They are also there to give you the Customer, peace of mind motoring and complete satisfaction with your new Citroen.

Some of the key benefits offered by the Citroen New Vehicle warranty are as follows:

2 Years unlimited mileage mechanical warranty from the date of delivery

3 Year unlimited mileage paintwork warranty from the date of delivery* *(2 Years on Commercial Models)

12 Year unlimited mileage anti-corrosion warranty from the date of delivery* *(6 Years on Commercial Models)


Citroens New Vehicle Warranty is also transferable between owners - so it actually helps protect the value of your car if you decide to sell it.

Terms & Conditions apply with regard to the Citroen New Vehicle Warranty. For further information please refer to your Citroen Owners Handbook or contact us.


Roadside Assistance

As part of our continued commitment to Customer Satisfaction, Citroen Assist has been specifically designed to provide you with the assistance you require if you encounter motoring difficulties, whether at home or travelling abroad. For more information on Citroen Assist please click here.

For Parts Enquiries or Ordering please phone: 059 913 2000 or E-mail:parts@prattscitroen.com